Customer Support

Choose from a number of apps that can help support your customers more quickly. Connect your help desk, your CSM system, or your social accounts to Slack.

Typeform
Get notified when someone completes a typeform
Free and paid plans available
incident.io
Create, manage and resolve incidents in Slack
Paid
Jotform
Send form submissions or signed documents to teammates or channels
Free and paid plans available
Service Cloud for Slack
Resolve customer issues faster with Service Cloud and Slack.
Paid with free trial
ServiceBot
Instant assistance for employee needs on Slack with ServiceBot.
Free
Intercom Notifications
Notify teams in specific channels on conversation and ticket activity
Paid with free trial
Freshdesk
Connect your helpdesk to view, create and collaborate on tickets, right from Slack
Free
Guru Enterprise AI Search
Instant, AI-powered answers in Slack—sourced directly from verified info.
Paid with free trial
Forms
Create and manage forms in Slack!
Paid with free trial
Tally Forms
The simplest way to create forms
Free and paid plans available
AppFollow: Review & Updates Monitor
Respond to reviews, monitor app ranking and ASO changes. Supports the App Store, Google Play, Amazon, Mac App Store, & Microsoft Store.
Free and paid plans available
Troopr Assistant
Assistant for IT Support, Project Management and Team Meetings
Free and paid plans available
ServiceNow for Slack
Easily submit, manage, and collaborate on Incidents, IT service requests and more with the ServiceNow for Slack app.
Paid
OpenPhone
All-in-one phone system for startups and small businesses
Paid with free trial
Kiara : Translation 100+ Languages
Translate your message in real-time with 100 languages. You can work without language barrier. You do not need a human translator.
Free and paid plans available
AWS Support
Manage AWS Support cases in Slack
Included with service subscription
Help Scout
Scalable Customer Support software.
Front
The inbox for teams to collaborate on email and more
Paid with free trial
Workstreams
Workflow & Kanban task management for distributed teams
Free and paid plans available
New Relic - EU
Deliver more perfect software
Free
Status.io
System Status Pages and Status Notifications
Paid with free trial
Crisp
Crisp multichannel customer service inbox in Slack.
Paid with free trial
Canny
Collect and manage user feedback
Free and paid plans available
Chatlio
Live-chat with your web visitors directly from Slack
Paid with free trial
Now Virtual Agent
Find answers, file requests and complete routine ServiceNow tasks within chat.
Paid